The Epson ColorWorks CW-C8000 prints up to 4.25" wide. Internal rolls can be 1.0" to 4.4" wide (including liner), and external rolls and fanfold can be 1.97" to 4.4" wide. Labels can be 0.31" to 40" long. Internal rolls can be up to 8" in outside diameter on a 3" core. Media thickness can range from 0.0033" to 0.0236".

Yes, with the right media. The Epson ColorWorks CW-C8000 with UltraChrome DL pigment ink is BS 5609 certified when paired with a certified synthetic label stock. Not every GHS label needs BS 5609, but any that do must be printed on a certified synthetic stock, since the certification applies to the printer and label material together.

No. The Epson ColorWorks CW-C8000 works with labels from any manufacturer as long as they’re inkjet-receptive and fit the printer’s width, core, and outside diameter limits. Smith Corona makes compatible 3" core, 8" OD inkjet labels in gloss paper, matte paper, and polypropylene. Ask us whether we have rolls in your size. The only supply that must be Epson-brand is the ink.

Yes. The Epson ColorWorks CW-C8000 prints on die-cut labels, full-page labels, continuous labels, and tags up to 0.0236" (0.6 mm) thick. That’s much thicker than the 0.009" limit on the CW-C4000 and CW-C6000. The gap between die-cut labels must be about 0.12" to 0.24" (3–6 mm). Our labels have a 0.125" gap, which falls within that range.

Yes. The Epson ColorWorks CW-C8000 works with Epson’s TU-RC8000 Take-Up Unit, a rewinder that winds your printed labels back onto a 3" core, ready for an automatic label applicator or for storing until you need them. It works with both the Gloss and Matte versions. The C8000 can also feed from external rolls or fanfold media 1.97" to 4.4" wide through the back of the printer.

The Epson ColorWorks CW-C8000 has drivers for Windows 11, 10, and 8.1, Windows Server 2012–2022, and macOS (Mac OS X 10.9.5 or later). Operation has also been confirmed on CentOS 7 and Ubuntu 20.04 (x86_64).

The Epson ColorWorks CW-C8000 comes with USB 3.0, USB 2.0, and Gigabit Ethernet. For Wi-Fi, you’ll need the optional Wi-Fi dongle (OT-WL06). It also has a GPIO port for connecting automatic label applicators. With Epson Cloud Solution PORT, you can check the printer’s status, ink use, and operation history remotely.

Yes. The Epson ColorWorks CW-C8000 supports Zebra ZPL II natively, so your existing ZPL label formats can print without reprogramming. You can add color to your labels using ESC/Label color extensions. It also works with SAP Direct Printing and has a port for connecting automatic label applicators. Test complex ZPL formats on the C8000 before rolling it out across your fleet.

Yes. The Epson ColorWorks CW-C8000 works with Epson Cloud Solution PORT, which lets you check each printer’s status, ink use, and operation history from anywhere, without going to each printer. That makes it easier to keep high-volume printers running and plan ink orders before you run out.

The Epson ColorWorks CW-C8000 uses four 480 mL SJIC47P pigment ink packs. Every C8000 uses the same cyan (SJIC47P-C), magenta (SJIC47P-M), and yellow (SJIC47P-Y) packs. The black pack is Gloss Black (SJIC47P-BK). Only genuine Epson ink packs work in the C8000, and the TM-C7500’s cartridges won’t fit.

The Epson ColorWorks CW-C8000 uses four 480 mL SJIC47P pigment ink packs. Every C8000 uses the same cyan (SJIC47P-C), magenta (SJIC47P-M), and yellow (SJIC47P-Y) packs. The black pack is Matte Black (SJIC47P-MK). Only genuine Epson ink packs work in the C8000, and the TM-C7500’s cartridges won’t fit.

The Epson ColorWorks CW-C8000 uses the SJMB7500 maintenance box, the same one as the discontinued TM-C7500 and TM-C7500G. If you’re upgrading from a C7500, your spare maintenance boxes will still fit. The box collects waste ink from printhead cleaning, and you’ll need to replace it when the printer says it’s full. One comes with the printer, but we suggest keeping a spare on hand so you aren’t stuck waiting when it fills up.

Each Epson ColorWorks CW-C8000 ink pack holds 480 mL, about 40% to 60% more ink than the TM-C7500’s cartridges. Larger packs mean a lower cost per milliliter of ink, fewer ink changes, and less packaging waste on high-volume runs. Your actual cost per label still depends on how much of each label your design covers and the media you use. For a real cost per label, send us your artwork and monthly volume, and we’ll give you an estimate.

The auto-cutter on the Epson ColorWorks CW-C8000 is rated for up to 1.5 million cuts. The paper-feed mechanism is rated for about 311 miles (500 km) of media, the longest of any ColorWorks printer.

Faded or smeared black on Epson ColorWorks CW-C8000 Matte labels usually means you’re printing on glossy media. Matte black ink is made for porous surfaces like plain, textured, and matte stock. On glossy paper or film, it sits on top instead of soaking in, so it can look faded or smear easily. To fix it, switch to plain, matte, or matte synthetic stock. If you need glossy labels, the CW-C8000 Gloss is a better fit, since its gloss black ink works on both gloss and matte finishes. It’s also worth checking that the media type setting in the driver matches the label stock you loaded.

Smudged Epson ColorWorks CW-C8000 Gloss labels on plain paper usually mean the media type setting doesn’t match your stock. Plain paper absorbs ink differently than gloss media, so the setting matters. If it’s wrong, ink can take longer to dry, so labels can smudge easily. To fix it, set the media type to plain paper and let labels dry completely before handling them. If you mostly print on plain, textured, or matte stock, the CW-C8000 Matte is a better fit, since its matte black ink is made for porous surfaces.

Streaks or white lines on Epson ColorWorks CW-C8000 labels usually mean the printhead nozzles are clogged. Print a nozzle check pattern from the printer’s Maintenance menu or the driver utility. If any lines are missing, run a printhead cleaning and print the pattern again. It’s also worth checking that the media type setting matches the label stock you loaded, and that your ink packs aren’t past their expiration date.

Skipped labels, blank labels, or a media error on the Epson ColorWorks CW-C8000 usually mean the media detection setting doesn’t match your label stock. This often happens when you switch to a new roll. Set the detection mode (gap, black mark, or continuous) and the label dimensions to match your roll, then run media detection so the sensor learns the gap or mark. The gap between die-cut labels must be about 0.12" to 0.24" (3–6 mm). Our labels have a 0.125" gap, which falls within that range. The C8000’s gap sensor can also be moved from 0.12" to 2.20" from the left edge, so make sure it lines up with the gaps on your labels.

Your Epson ColorWorks CW-C8000 is cutting in the wrong spot because it isn’t detecting the gaps between your labels correctly. This usually happens when the media detection setting or label dimensions don’t match your roll, or when the gap sensor isn’t lined up with the gaps. To fix it, set the detection mode to gap or black mark, enter the exact label dimensions, and make sure the gap sensor lines up with the gaps on your labels. Then run media detection so the printer learns where each label ends.

Yes. Every Epson ColorWorks CW-C8000 (Gloss or Matte) bought online from Smith Corona comes with a one-time-use $1,500 coupon for free blank inkjet labels. We’ll email you the coupon after your purchase. It can only be used on blank inkjet labels, not tax, shipping, or other products. If you don’t receive it, email us at support@smithcorona.com.

The Epson ColorWorks CW-C8000 may have a lead time, depending on availability. Call us at 800-875-7000 to check current availability.

The Epson ColorWorks CW-C8000 comes with Epson’s 1-year limited warranty with depot repair, meaning you send the printer to Epson to be fixed. You can extend your coverage to as much as 5 years total with an Epson extended service plan.

Yes. An Epson Preferred Plus Spare-in-the-Air plan upgrades the Epson ColorWorks CW-C8000’s standard depot repair to a next-business-day exchange. Instead of sending your printer in to be fixed, Epson ships you a replacement printer the next business day, with shipping paid both ways. It’s especially worth it for production lines where downtime is expensive. Plans come in 1-, 3-, and 5-year terms. Call us at 800-875-7000 for pricing.