Smith Corona accepts product returns for any stock order within 60 days of purchase. If the product you receive is defective or does not meet your expectations, we will happily provide a full refund.
If an order needs to be exchanged due to the wrong item being purchased, a full refund less the shipping will be offered.
To submit a return request, please email customer service at email@example.com
Product returns will only be accepted with a valid Returned Goods Authorization (RGA) number displayed on the outside of the returned package. You will be given that required information after initiating a return request.
Non Stock Products (Made to Order)
If you purchase an item that is considered non-stock (made to order), our customer service team will provide a detailed specifications sheet for review. Once approved and signed, we will begin production on this made to order item.
If there is a defect in the label that is produced, we will refund or replace the order. Outside of a defect in the label, Smith Corona does not offer returns for made to order items.