At this point, if there is any jammed paper, gently remove it from the printer.
- Open the paper cover on the back of the printer
- Raise the release lever
- Pull the paper out of the paper feed slot
- Lower the release lever
- Close the paper cover and the front cover
- Press the pause button
Once your paper jam error is cleared, to continue printing, reload the media.
After removing jammed paper, make sure that there are no labels or adhesive left inside the printer. Using the printer without removing them leads to frequent paper jams, or may cause poor print quality.
If paper jams occur frequently, clean the inside of the printer.
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