Review of The Primera LX2000

Finishing out the LX-series, the LX2000 is Primera’s highest precision desktop label printer. Producing labels in high quantities, Primera’s fastest pigment-based inkjet label printer raises the bar when it comes to printer quality.

Launched in 2015, the LX2000 printer combines pigment ink with durable label materials to produce high-resolution products suited for custom print jobs, retail markets, and industrial settings.

While similar in some regards to the Primera LX910 model, the LX2000 label printer outdoes its predecessors in several ways. One of which is its certification for printing GHS compliant labels, which are able to pass rigorous and sufficient testing that other printers fail to accomplish.

The most expensive model out of the LX-series, Primera has the LX2000 printer currently available on their website for $3,595.00, while the MSRP is $3,995.00 (As of December 2020).

Who Are They For?

Because of its ability to print a high volume of labels on multiple media types, the range of the LX2000 allows for versatility in many environments and for many different applications.

Moderate to Large Businesses

Like other LX models, the LX2000 printer is a great choice for businesses looking to customize product labels for their merchandise. Due to its ability to print a higher volume of labels per day, moderate and larger sized businesses would benefit more from using this printer. While smaller and at-home businesses could still use printers like the LX2000, it might not be the best choice if their daily print volume is low, only around a few hundred labels.

The use of colored ink and high resolution creates bright, vivid images, and when paired with synthetic materials, labels can be used for consumer products that are exposed to extreme temperature changes, moisture, and contact with certain chemicals and oils. Some examples are:

  • Shampoo & conditioner labels
  • Cleaning supply labels
  • Olive oil labels
  • Essential oil labels
  • Cosmetic labels
  • Frozen food & beverage labels
  • Beer & wine labels

Industrial Environments 

Since it uses pigment-based ink, the Primera LX2000 is optimal for printing labels or tags suitable for industrial and factory environments that require durability for harsh environments. These labels can be for indoor or outdoor use, and be applied to multiple surfaces, such as:

  • Bins
  • Containers
  • Pallets
  • Barrels

The LX2000 is also able to act as a barcode label printer. Businesses and companies that use barcodes to trace and manage warehouse inventory can print high-resolution linear and 2-dimensional barcodes to help reduce human error, minimize inaccurate data, and overall save time and money.

As stated on the Primera website, the LX2000 label printer is a solution for companies requiring GHS compliant labels. GHS stands for Globally Harmonized System, an internationally recognized standard that defines and classifies hazardous chemicals. It communicates this through vibrant images, symbols, and colors on labels, making these labels a crucial role in identifying dangerous materials.

Primera LX2000 Ink 

As previously mentioned above, the Primera LX2000 utilizes a color pigment-based ink that comes in 4 large, individual ink cartridges. Individual ink cartridges allow for single colors to be replaced when they are empty, which saves users money. 

The inkjet printer ink comes in standard CMYK colors: cyan, magenta, yellow, and black. These cartridges are capable of supporting 16.7 million colors across the spectrum, which allows for bright, eye-catching label designs to be printed.

While dye-based inks are a more prominent choice for vibrant color prints, images and text tend to fade faster when exposed to light or chemicals, making them better suited for short term use, typically one year or less. 

By using the combination of pigment-based ink and synthetic substrate materials, users can print text and images that won’t fade as quickly when exposed to UV light, water, moisture, or chemicals. These prints are longer lasting too, typically enduring upwards of 2 years. 

An added feature to the LX2000 is alerting users when ink is low. An ink level warning indicator on the front of the inkjet printer calculates the actual number of prints remaining based upon ink usage of graphics produced.

The XL2000 comes with all 4 ink cartridges included. Replacement ink cartridges for the colors individually cost $28.95 and the black ink is nearly double that, priced at $54.95 (as of December 2020).

Primera LX2000 Labels

Primera Printer LX-2000

The Primera LX2000 supports roll and fanfold labels, as well as tags. Roll labels are required to be on a 3” core with a maximum outer diameter of 6” in order to print properly.

Users are able to print with either die cut or continuous labels. Die cut means that a shape has already been pre-cut into the label while continuous labels have no cut or perforation between labels. The LX2000 has a built-in pizza-wheel cutter, which is specifically designed for cutting continuous labels. 

The LX2000 has several different label sensing methods, allowing for multiple media types to be used. One method is gap sensing, which simply means the printer is able to distinguish between labels by sensing the small space on the label liner. Another method is thru-hole sensing, which means the printer senses a small index hole that’s been cut out of the liner in the gap between labels. 

Inkjet label printers like the LX2000 are able to support both paper and synthetic substrates for printing. Synthetic substrates include polypropylene, polyester, and vinyl materials, and protect labels from cold, humid, and set environments. Labels with finishes, such as matte or gloss, are also usable for multiple applications.

Primera LX2000 Compatibility & Software

The Primera LX2000 comes with Bartender Ultralite software for label formatting and can operate using either Windows 7/8/10+ or MacOS 10.11+. It is also compatible with other label design and graphics software, and allows the printing of both linear and 2-dimensional barcodes.

Primera LX2000 Primera LX910
Recommended Labels/Day Up to 7,500 Up to 5,000
Label Types  Die-cut, continuous, and black marks Die-cut, continuous, and black marks
Max. Media Width 8.375″ 8.375″
Max. Print Width 8.25″ 8.25″
Print Resolution  Up to 4800 dpi Up to 4800 dpi
Print Speed 6.0″/ sec. 4.5″/ sec.
Ink Cartridges  Pigment Dye or Pigment
Ink Types Individual CMYK Single CMY, Ultra-high yield
Built-in Cutter Yes Yes
Wireless Ethernet Option Yes No
Cost $3,995.00 $2,695.00

The Verdict

  • High-speed pigment-based inkjet label printer
  • Produces durable labels in high quantities
  • Able to print barcode labels
  • Prints at 4800 dpi
  • Pizza wheel style cutter for continuous labels
  • Compatible with Windows 7/8/10+ and MacOS 10.11 systems
  • Customer service is very helpful and quick to respond
  • Printer automatically calibrates media
  • Expensive 
  • Some customer complaints about long waits to resolve printing issues
  • Separate ink cartridges costs more money, adding to the overall cost of the printer
  • Unlike LX910, the print head must be replaced when it runs out, costing $250 each time

The Primera LX2000 can be a great advantage to expanding or large businesses needing custom product labels or companies who utilize barcodes or GHS labels. The use of durable ink and labels combined with fast print speeds makes this printer a formidable piece of equipment to own.

Primera LX2000 Setup

The following instructions are guidelines to setting up BarTender Ultralite to print from a PC:

  1. Choose a new or existing document
  2. Select “Blank Template” and click “Next”
  3. Select “Color Label 2000” and click “Next”
  4. Select “Specify Custom Settings” and click “Next

Make sure when setting the page size that the width, height, and shape all correlates to the labels or tags you are printing on.

  1. Set “Items Per Page” to “Single item per page,” then click “Next”
  2. Set “Side Edges” to “No, it does not,” then click “Next”
  3. Set “Printed Item Shape” to “Rounded Rectangle,” then click “Next”
  4. Set the page size, width & height to match the labels, then click “Next”

Once the label shape and size has been set up, you will then adjust for the images that will be printed onto your label or tags.

  1. Check the “Picture” box to add a background photo or graphic to your label, then click “Next” (clicking “Finish” will result in default options with no picture added)
  2. Select “Embedded Picture” and click the “File” button to browse to the location of your photo/graphic file. 
  3. Set the Size Method to “Stretch” and make sure the preview looks correct
  4. Review the label setup and click “Finish” if it is correct

How to Load Labels

Below is a step-by-step guide to loading your Primera LX2000 printer with roll labels on a 3” core:

  1. Open the top cover
  2. Lower the Roll Guide and pull it outward
  3. Place the roll labels onto the Roll Arm and push it inward until it reaches the Roll Stop
  4. Flip up the Roll Guide and slide it inward until it touches the label stock

Make sure the Roll Guide does not pinch the label stock. Leave a small amount of space, about a 1 mm gap, between the Roll Guide and the roll of labels.

  1. Pull the Movable Throat Guide outward to adjust for the label stock size
  2. Place the leading edge of the label stock under the “label stock” symbols on the Throat Guides

Make sure the label stock is placed far enough into the throat of the printer to correctly position the Movable Throat Guide but not fully into the printer itself.

  1. Slide the Moveable Throat Guide inward until it almost touches the label stock, leaving a small amount of space so it doesn’t pinch the label stock
  2. Feed the label stock further into the printer until it senses the label and automatically feeds it through the printer

As mentioned previously in the article, the LX2000 printer supports fanfold labels as well. Feed the label stock from the back of the printer and follow the steps to load it through the Moveable Throat Guide.

Primera LX2000 Print Alignment

Label printers like the LX2000 require a necessary alignment in order to print specific types of label stock. This is because the printer senses where each label begins, and is capable of printing from top to bottom and left edge to right edge. The LX2000 is calibrated to print exactly to the edge of Primera label stock. However, due to variations in the margins and other variables, users will need an alignment print after a print head replacement. 

The following instructions are a step-by-step guide to run a manual alignment. 

  1. Open the Primera program, PTStatus 2000, and click the Cartridge Tab, then click the Align Print Head button
  2. Tear off any printed labels, then click Next
  3. The printer will automatically back the remaining labels out of the printer. The remaining label stock roll can be left in the printer

Ten alignment sheets come included with the Primera LX2000 printer. A sheet that is 8.27” x 11” (slightly smaller than a standard 8.5” x 11” sheet) can also be used.

  1. Open the printer
  2. Move the Throat Guide to the widest position and feed the alignment paper into the printer
  3. Once the alignment is complete, pull the finished alignment sheet from the printer

Your software will prompt you when an alignment is required, usually after every 10,000 prints in order to maintain quality. A set of 500 sheets of alignment paper is available on Primera’s website for $19.99 (as of December 2020).