Because we are one of the few fully integrated thermal label manufacturers in the world, we have an advantage when it comes to quality control. The only one who can control quality is the firm who makes the product!
Supply/Raw-Material Testing
All materials used in our products are rigorously tested to meet the requirements documented in our internal quality control plan.
When non-conforming raw material is detected either during incoming inspection or in-line, our supplier corrective action plan is initiated. This ensures future supplies conform to our quality standards.
In-Process Control
All manufacturing processes, which affect the quality of product, have documented process control procedures. Critical parameters are defined for each process and are continuously monitored. Specifications have been developed for each in-process step and material.
Subsequent to any in-process issue, a technical evaluation is performed which includes root cause analysis and corrective action. Non-conforming product is quarantined.
Constant Improvement
Smith Corona maintains a system for identifying, reporting, segregating and controlling non-conforming product. In the rare case that we do have a quality issue, we take action to solve the problem and make sure it does not happen in the future.
We pride ourselves in offering a superior product at the lowest cost in the industry. Our competitors, who are either converters or even less involved middlemen, cannot control what does not occur under their roof. We can!
